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Instructor Support

System Requirements

SAGrader is tested and supported for the following Web browsers:

  • Firefox latest update (Linux, Mac, Windows)
  • Chrome latest update (Linux, Mac, Windows)
  • Internet Explorer 8 or later (Windows)
  • Safari 5.1 or later (Mac, Windows)

Browser Settings

Configure the following settings in your Web browser:

  • Accept cookies from www.sagrader.com
  • Enable Javascript

How do I get an instructor SAGrader account?

  • The SAGrader team must set up instructor accounts.
  • Send us an email or give us a call, and we'll get you all set up!

How do my students get set up to use SAGrader?

  • First, students must go to www.SAGrader.com and click the link "Create a student account".
  • Once they're logged in, students must enroll in your course using an enrollment code or by paying through PayPal (see below).

How do students access my SAGrader class?

  • Students can enroll in your class by using an enrollment code or by paying the fee through PayPal.
  • Enrollment codes are usually sold at the school bookstore with the textbook or separately.
  • Students who don't purchase an enrollment code can pay the SAGrader fee through PayPal and choose your class from a list of available courses.

Students can't see any assignments in my class.

  • Students can only see assignments whose "available date" has passed.
  • Edit an assignment's settings to change the available date.
  • Once an assignment is available, students can see it and begin submitting.

I can't login.

  • Make sure to use the correct email address.
  • Did you sign up for multiple accounts? Match the right email address with the correct password.
  • If you forgot your password, use the "Forgot your password?" link.
  • Make sure cookies are enabled in your web browser.
  • Delete all the cookies from your web browser and try again.

SAGrader says I don't have JavaScript.

SAGrader uses JavaScript to provide a more robust and streamlined user experience. Although it is turned on by default in all modern internet browsers, it may have been turned off for a variety of reasons.

  • Try enabling JavaScript in your browser by following the directions for your browser here: Microsoft Internet Explorer, Mozilla Firefox, Apple Safari, Google Chrome.
  • If you are using your institution's computers, contact the IT Department to see if they have disabled JavaScript.
  • Make sure you are running the newest version of your browser.

How do I change my password?

  • Go to Profile and click "Change your password".

Email Support:
[email protected]

Phone Support:
Local: (573) 514-5932
Toll-free: (573) 514-5932

Support Team Hours
Monday – Friday
9am – 5pm (Central)